Let’s face it; complaint resolution is one of the key pillars to the success of any service-based business. What differentiates a good company from the rest is how they deal with their customers' problems. Get it right and you have a loyal customer base. However, get it wrong and say goodbye world domination. How many of you can actually say that the customer service you … [Read more...]
Better Know A Startup: Bidaway (@bidaway_com)
With over 250,000 unoccupied beds in 4 to 5 star hotels in Spain every day, and more than €2 billion spent on the hotel sector annually, the market is still one tough nut that needs to be cracked. With peer-to-peer platforms such as Airbnb and Homeaway taking the limelight, hotels are feeling the pressure like never before. BidAway, the brainchild of four IESE Business … [Read more...]
11 Visual Reminders Of Why You Live in Barcelona
It's Friday, and being the rebels that we are, we feel the need to do unconventional things to help reignite that tempestuous spark in each and every one of us. So, let's take a mini-break from the daily grind and have a little visual holiday through the streets of Barcelona. For all of you that live in Barcelona, this is a quick reminder of why you live here, and for all … [Read more...]
Better Know A Startup: Trip4Real (@Trip4real)
Let's face it; the online travel market is cluttered with oodles of white noise. We've all been there; the flights are booked for your impending voyage but now you're expected to play the dual role of travel agent and tour guide connoisseur to figure out what the hell to do when you get there. Some of you take to the information highway, studying sites like Tripadvisor for … [Read more...]
TECTEC Kicks Off Tonight To Unite Barcelona’s Digital Makers
Starting tonight, there will be a new quarterly forum to bring together Barcelona’s tech professionals for an evening of casual networking and inspirational speakers. The event is organized by Creative HotHouse, Barcelona’s early stage incubator specialized in developing creative software businesses. As stated on the invitation, this event is designed for you. “You are a … [Read more...]
Keiretsu @ Gild Presents 4 Barcelona Startups to Local Business Angels
Keiretsu Forum, the international network of business angels, has been operating in Spain since 2007 and their members have invested more than €7 million into 24 startups. Keiretsu private investors et al. gathered at Gild International for an evening of networking and startup presentations. Those presenting included: InAtlas – a geolocated R&D mapping application … [Read more...]